Hotel Boutique Basílica

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PRIVACY POLICY

Thank you for visiting this website and taking a few minutes to learn about the privacy conditions that I apply to the data I collect on this website.

Through this policy, I want to offer you the greatest legal guarantees in relation to your privacy and explain to you, with the greatest clarity and transparency possible, everything related to the processing of the personal information that you provide me through the different capture systems used on this website.

 

Hotel La Basílica guarantees that your privacy and rights are respected when you use my website or purchase any of the services I offer.

 

I have updated this policy to explain to you the type of personal data I collect, why I collect it and how you can update, manage, export and delete it.

 

Hotel La Basílica has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD) to offer maximum guarantees to all my users. clients and subscribers, inside and outside the European Union.

 

This policy defines the conditions established for the following domains:

1. WARNING TO MINORS

On this website, the personal data of users is respected and taken care of. As a user you should know that your rights are guaranteed. But in the case of minors under 18 years of age, the consent of their parents or guardians is required for the processing of their personal data.

2. RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

Name of owner: Suntaxi Correa Byron Oswaldo

Registered office: OE4 Venezuela Street

Population: Quito

Province: Pichincha

RUC: 1718219254001 

Telephone contact: +593 98 751 9900

Email: hotelbasilicaquito@hotmail.com

3. HOW DO I OBTAIN YOUR DATA

Hotel La Basílica manages the website https://hotelbasilicaquito.com/, where information on services and products offered is provided.

 

The personal data that I process in each of them comes from my own users, which I collect through:

  • Contact Form
  • Subscription form
  • Blog comments

4. LEGITIMATION FOR THE PROCESSING OF YOUR DATA

To contact, subscribe or make comments on this website, consent with this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

The legal basis for the processing of data of people who contract products or services offered by Hotel La Basílica is the execution of the contract for the provision of services.

5. DATA CATEGORY

The categories of data processed are identifying data.

No specially protected categories of data are processed.

6. FOR WHAT PURPOSE DO I PROCESS YOUR PERSONAL DATA?

When a user connects to this website, for example, to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which Hotel La Basílica is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number and other information. By providing this information, you consent to your information being collected, used, managed and stored by Hotel La Basílica, as described in the Legal Notice and in this Privacy Policy.

 

At Hotel La Basílica there are different systems for capturing personal information and I process the information provided to me by interested parties for the following purpose for each capture system (forms):

  • Contact form: I request the following personal information: Name, email, place from which to contact and telephone number to respond to the requirements of users who contact us through this medium. For example, I may use this data to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the treatment of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the contract conditions.

There are other purposes for which I process your personal data:

To comply with my legal obligations: I process your data to comply with a legal obligation that requires it, for example, to respond to a legal process or a request from a competent control authority, such as:

  • Protect the rights and safety of my users and third parties.
  • Comply with legal requirements, including compliance with court orders, requests and other appropriate legal mechanisms.
  • Provide information to representatives and advisors, including attorneys and tax advisors to help me comply with legal, tax or security requirements.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected, obtained through some cookies that are downloaded to your computer when you browse this website, and which is detailed in the Cookies Policy.
  • To manage social networks. The domain associated with Hotel La Basílica has a presence on social networks. The processing of data carried out on people who become followers on the social networks of the official page of https://hotelbasilicaquito.com/ will be governed by this section, as well as by those conditions of use, privacy policies. privacy and access regulations that belong to the social network that applies in each case and previously accepted by the user. Hotel La Basílica will process your data for the purposes of correctly managing my presence on the social network, informing about activities, products or services, as well as for any other purpose that the regulations of social networks allow. In no case will I use the profiles of followers on social networks to send advertising individually.

Hotel La Basílica does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future to third parties without prior consent. However, in some cases, collaborations can be carried out with other professionals, and in those cases, consent will be required from users informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.

7. ADS AND REMARKETING

I use the information I have to improve my advertising and measurement systems in order to show you relevant ads for my services.

I use Facebook ads, Facebook’s advertising platform, which allows me to create campaigns and ads. When generating an ad, you can segment the audience by:

  • Place
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the Internet and through other channels
  • etc

The data obtained through Facebook ads is subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.

 

As a user, I inform you that I am collecting information for this remarketing function in Facebook Ads at https://hotelbasilicaquito.com/.

 

The information I collect thanks to this function is collected by Facebook cookies. Please note that my lead ad data is stored on Facebook servers.  You can learn about the data these cookies collect in the following privacy policy:

If you do not want your information to be collected by these cookies, you can disable Google’s use of cookies through “Google Ads Settings”. You can also opt out of a third-party vendor’s use of cookies via the Network Advertising Initiative opt-out page.

8. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME WITH YOUR DATA

Anyone has the right to obtain confirmation as to whether in Hotel La Basílica I am processing personal data that concerns me or not.

Interested persons have the right to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  • Request limitation of your treatment
  • Oppose treatment
  • Request data portability

The interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

 

In certain circumstances, and for reasons related to their particular situation, interested parties may object to the processing of their data. In these cases, Hotel La Basílica will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided to me and in a structured, commonly used and machine-readable format, and to transmit them to another person responsible for the treatment when:

  • Treatment is based on consent
  • The data has been provided by the interested person
  • The treatment is carried out by automated means

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

 

The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data that concerns them infringes the Regulation.

9. HOW LONG WILL I KEEP YOUR DATA

The personal data provided will be kept:

  • As long as the business relationship is maintained
  • Until its deletion is requested by you

10. TO WHICH RECIPIENTS YOUR DATA WILL BE COMMUNICATED

In accordance with the uses of personal information, I may communicate your personal information to recipients who help me promote or support my services or the services of my service providers.

All service providers enter into a contract with Hotel La Basílica that protects personal information and restricts the use of any personal information in accordance with this policy.

 

To provide services strictly necessary for the development of the activity, Hotel La Basílica shares data with the following providers under their corresponding privacy conditions:

 

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help Business Focus. S.L. to analyze the use that users make of the website. The information generated by the cookie about your use of miquelbaixas.com (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

 

I inform you that the data you provide me will be located on the servers of Sendinblue (provider of Hotel La Basílica) outside the European Union in the United States of America.  Sendinblue is covered by the EU-US Privacy Shield agreement, approved by the European Data Protection Committee.

 

Godaddy: GoDaddy Operating Company, LLC, domiciled in the USA. More information at: https://es.godaddy.com/. GoDaddy Operating Company, LLC, processes the data for the purpose of providing domain services to Hotel La Basílica.

 

Email marketing: Sendinblue, domiciled in France. More information at: https://es.sendinblue.com/. Sendinblue processes the data for the purpose of providing email marketing services to Hotel La Basílica.

 

Provision of services and web maintenance: Innova Tu Hotel. More information at: https://www.innovatuhotel.com. Processes the data for the purpose of providing programming, web, and technical services.

 

Email and Ticket management tool: Gmail

11. SECRECY AND SECURITY OF DATA

Hotel La Basílica is committed to the use and processing of data, including personal data of users, respecting their confidentiality and using them in accordance with their purpose, as well as complying with their obligation to store them and adapt all measures to avoid unauthorized alteration, loss, processing or access, in accordance with the provisions of current data protection regulations.

 

This website includes an SSL certificate. It is a security protocol that ensures that your data travels completely and securely (the transmission of data between a server and web user) and in feedback. It is fully encrypted or encrypted.

 

With respect to the confidentiality of processing, Hotel La Basílica will ensure that any person who is authorized to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual duty or legal).

 

When a security incident occurs, upon becoming aware of it, Hotel La Basílica will notify the client without undue delay and will provide the timely information related to the security incident as it is known or when the client reasonably requests it.

12. SECURITY NOTIFICATION AND GAPS STATEMENT

At Hotel La Basílica we take reasonable and appropriate measures to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information, however, If Hotel La Basílica determines that your service data has been misappropriated (including by a Hotel La Basílica employee), exposed by a security breach, or improperly acquired by a third party, we will immediately inform you of such data. security breach, appropriation or improper acquisition.

13. NAVIGATION

When browsing https://hotelbasilicaquito.com/ non-identifiable data may be collected that may include IP addresses, geographic location (approximately), a record of how the services and sites are used and other data that cannot be used to identify the user. user. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google analytics

I use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about my user base as a whole.

14. ACCURACY AND TRUTHFULNESS OF THE DATA

As a user, you are solely responsible for the veracity and correctness of the data you send to https://hotelbasilicaquito.com/, exonerating Hotel La Basílica from any responsibility in this regard.

 

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

15. ACCEPTANCE AND CONSENT

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by Hotel La Basílica in the manner and for the purposes indicated in this privacy policy.

16. REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Business Focus S.L in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

17. CHANGES IN THE PRIVACY POLICY

Hotel La Basílica reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Hotel La Basílica will announce on this page the changes introduced with reasonable advance notice of their implementation.

18. DOUBTS AND QUESTIONS ABOUT THIS POLICY

If you have questions about this policy or if you have privacy concerns regarding access or correction of personal information, you can contact me through our inquiry form or write to us at the following address:

hotelbasilicaquito@hotmail.com

While most access-related questions and issues can be handled quickly, complex requests may require more research and time. In such cases, the issues will be resolved or you will be informed of the nature of the issue and next steps within thirty days.

 

Document reviewed on 05-30-2024.

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